Delivery & Collection

Orders for delivery

Please be advised that we will be operating contactless deliveries until further notice. We will not be handing orders over directly. Please advise in the Notes box when ordering if you would like your order delivered to a specific location (shed, porch etc.), Otherwise we will place your order at the door, ring the bell and step back to maintain recommended social distancing. Drivers will be wearing gloves which  will be changed after each delivery.

If coming to us isn’t an option for you we can deliver to your door!

Simply click on our Shop page, add what you want to your basket and pay online. Deliveries are made every other Thursday, you will receive a half hour delivery time slot via email the day before.

If you won’t be in to take delivery, please let us know where to leave your order in the ‘Notes’ box at checkout.

Cut off is 12pm on the Tuesday prior to your delivery.  All orders received after this time will be placed on the next delivery run.

See below for delivery schedule – please ensure you check & select the correct date for delivery when placing your order, any order with an incorrect date will be placed on the subsequent correct delivery

Not sure if we deliver to you? Check the delivery key below or if your postcode isn’t listed drop us an email and we can look into it for you

Delivery key:

  • NORTH A – NE1, 2, 3, 4, 5, 6, 7, 12, 13, 15, 18, 20, 22, 23, 24, 25, 26, 27, 28, 29, 30, 61
  • SOUTH A – NE8, 9, 10, 11, 16, 17, 21, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42 ,43

SR1, 2, 3, 4, 5, 6, 7, 8

DH1, 2, 3, 4, 5, 6, 7, 8, 9

  • NORTH B – All NORTH A postcodes as above, PLUS:

NE19, 46, 47, 48, 49, 62, 63, 64, 65

  • SOUTH B – All SOUTH A postcodes as above, PLUS:

DL1, 2, 3, 4, 5, 6, 14, 15, 16, 17

TS1, 2, 3, 4, 5, 6, 7, 8, 9, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29

Upcoming delivery dates for 2020:

*additional delivery runs due to COVID-19 emergency

April 16th – NORTH B

April 17th – SOUTH A*

April 23rd – SOUTH A

April 24th – NORTH A*

April 30th – NORTH A

May 1st – SOUTH A*

May 7th – SOUTH B

May 8th – CUMBRIA

May 14th – NORTH B

May 21st – SOUTH A

May 28th – NORTH A

JUNE 4th – SOUTH B

June 5th – CUMBRIA

June 11th – NORTH B

June 18th – SOUTH A

June 25th – NORTH A

Orders for Collection

We are offering non contact collections until further notice. Place your order online and let us know when you are outside to collect. We will bring your order outside and place it by your vehicle (or into your vehicle if necessary) and then step away to maintain recommended social distancing.

AS OF 24TH MARCH, NO CUSTOMERS WILL BE PERMITTED IN STORE UNTIL FURTHER NOTICE

Reduced opening hours (until further notice:

Tuesday 2-6pm

Wednesday 12-4pm

Thursday 12-4pm

Saturday 1-4pm

Please ensure that all orders for collection are placed at least 24 hours in advance. If you need items for same day collection please visit the unit in person. We will pick and pack your order while you wait and you an pay in person (card only).

 

 

Visit Today

Get in touch

e: info@roarpetsupplies.co.uk

t: 07399 275 893

Visit Us

ROAR Pet Supplies
Unit 47 Team Valley Business Centre, Earlsway, NE11 0QH

Opening Hours (COVID-19 REDUCED HOURS)

Mon    closed
Tues    2.00pm – 6.00pm 
Wed    12.00pm – 4.00pm
Thurs  12.00 – 4.00pm
Fri      closed
Sat       1.00pm – 4.00pm
Sun     closed